I tried to uninstall the devices thinking perhaps this would kick Windows into resetting the devices after a disconnect/reconnect.
Obviously when the HID stack is functioning, these same devices appear in Device Manager but do not have any errors associated with them.
#HID KEYBOARD DEVICE WINDOWS 10 DRIVERS#
All of them have an error message reading "No drivers are installed for this device." When looking at the USB VID/PID of the devices with errors, they are always those of the device(s) which have either stopped responding or were disconnected and reconnected.
In Device Manager, when this occurs, there are several HID "consumer control devices" with exclamation points on them. No hardware insert or disconnect sounds are played. For example, if I have two of each device connected and one mouse stops responding, disconnecting the other mouse and reconnecting it causes that mouse to stop responding. When the device stops responding, unplugging and replugging any HID device also causes it to stop responding. It can be any HID device and it is only one device at a time - I have deliberately left two keyboards and two mice connected and when the problem occurs, one of the four devices stops working but the other three remain active. The machine will not accept any input from the affected device. The symptom: After a random period of time (a few days on average), either the keyboard or the mouse on the system will stop responding. The machine is a Dell Precision T5600 desktop with dual E5-2620 CPUs and 48GB of RAM. My workstation runs Windows 1607.14393 with all current updates. Bear with me, because I've done some of my own troubleshooting to no avail.
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